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Take responsibility for your value chain

Together with our partner Factlines you can document your company’s CSR practices and demonstrate their application to customers.

By: Morten Sandvold Schee 09.11.2018 09:14


Factlines is a Norwegian-owned company that works to promote CSR in an organised way. Since the company was founded in 2012, a lot of large and well-known Norwegian companies operating in the public and private sectors have participated in supplier evaluations, aided by Factlines.

The aim is to be able to document that they have control over both environmental issues and social and ethical aspects in their supply chains. Factlines has considerable expertise in these areas. Employees at the company include technologists and CSR specialists, and a number of employees have previously worked at various environmental organisations. 

Greater demand for more efficient solutions

In recent years demand for supplier evaluations and quality assurance has increased in both the public and private sector. Siri Engesæth is the CEO at Factlines. She would like to see a slow but steady improvement throughout industries as a whole. 

“The objective is not for our solution to be used to disqualify suppliers. No one is perfect, but everyone can do something to improve. When you begin a supplier evaluation, you get help conducting a systematic review of the company that gives you an overview of the areas that are under control and those where improvements could be made. Based on this risk analysis, you can choose to focus either on risk reduction or improvement work. There is periodic follow-up work and reporting, so that both the company and its customers can see how things stand,” explains Siri. 
A number of Millum’s customers already use Factlines to safeguard their supply chains.

Responsibility at all levels 

The majority of finished products are the work of a long list of contributors; only in a few cases is there a short and clear supply chain. A major challenge facing most purchasers is getting hold of detailed information without the process being too time-consuming or expensive. 

“We retrieve information using what is known as a chain of custody method. This means that each individual contributor to the supply chain has to provide information about their work to the next party in the chain. This establishes a kind of network of the companies that have reported on their work. As we use a uniform reporting practice, you don’t need to repeat this process each time a new customer asks for a review,” concludes Siri.   
Data security is a key consideration in this context. Stringent rules and tried-and-tested technology ensure that the information does not go astray. 


Increasingly stringent demands in the public and private sectors mean having to identify new solutions and partners in order to overcome new problems. Our cooperation with Factlines is a good example of this.