Millum Ensured a Smooth Transition for Sodexo
Millum is the Nordic region’s largest procurement system for the hotel, restaurant, and staff restaurant industries. With over 20 years of experience, they have developed unique expertise in the field and can assist their customers with nearly any need they may have.
In an industry characterized by constant change - suppliers being replaced, companies being acquired, and procurement organizations shifting - Millum’s systems must be flexible, robust, and reliable. This ensures that customers experience a seamless transition during periods of change.
A good example is when Sodexo changed purchasing organization but retained Millum as their procurement system - an extensive process that Millum completed without any issues.
Sodexo Changes Procurement Partner
Earlier this year, Sodexo, which operates staff restaurants and cafeterias and provides workplace services across the country, decided to switch procurement organizations.
The previous organization had used Millum as its procurement system for many years, and Sodexo had been very satisfied with the solution. Therefore, it was important to them that the new organization also used Millum.
The natural choice was another of Millum’s procurement organizations, which was a better fit for Sodexo’s needs. Millum’s task was to transfer the entire Sodexo operation to the new solution as smoothly as possible.
A Comprehensive Migration – Without Any Downtime
Moving a single restaurant or hotel is one thing - but moving a large chain like Sodexo, with over 250 locations, is quite another. It was crucial that Sodexo could continue ordering goods right up until the switch date, without any errors or downtime.
During the migration, all updated prices, usernames and passwords, catalog permissions, and inventory counts had to be transferred. Millum also had to ensure that recipes and shopping lists were preserved, even though the catalogs changed due to the switch between procurement organizations.
The result was a successful transition - without problems and without any disruption to Sodexo’s operations.
A Strong Partnership Becomes Even Stronger
Sodexo was well aware that moving such a large organization from one system to another is no simple task. Nevertheless, they found that Millum handled everything professionally, efficiently, and securely.
The transition went completely smoothly, and we experienced great support throughout the entire process. Head of Supply Management Norway at Sodexo Randi Daltveit
Today, the collaboration between Millum and Sodexo is stronger than ever, clearly demonstrating the value of a procurement system that can handle complexity while adapting to customers’ needs.
